Online Privacy Policy
Effective June 1, 2007
Thank you for visiting the Holmes Harbor Golf & Beach Club website. To demonstrate our commitment to respecting
your privacy, we provide this notice explaining our online information
practices and the choices you can make about the way your information
is collected and used on our websites.
On our website we collect information that you voluntarily provide
in order for us to provide services and products, process reservations
and other transactions you request, and provide customer service.
We may also use the personal information we collect for other business
purposes such as to better understand customer needs, enhance relationships,
or make appropriate offers.
This Online Privacy Policy applies only to the personal information
that is collected on the public website where we post this policy
(i.e. not information collected elsewhere).
Categories of Information We Collect
Making Reservations:
When you make a reservation or purchase a package we will
request your name and address information along with other information
to assist with your reservation such as credit card number,
date of arrival/departure, and preferences.
Requests for Information:
When you request additional information related to our services
or property, we may request your name and contact information
such as street address, phone number, and email address.
Email Offers Sign-Up
If you are interested in receiving special offers via email, we
require that you provide your first name and email address. You
may also provide additional information such as your city of residence,
birthday, or interests, to help us tailor our special offers.
Planning Meetings and Events:
If you are interested in obtaining more information about meeting
and event planning, we may request your name and contact information
such as street address, phone number, and email address.
Planning Tournaments::
If you are interested in obtaining more information about tournament planning, we may request your name and contact information
such as street address, phone number, and email address.
Contacting Us by Email with Questions or Comments:
When you send us an email, we may retain information
such as the content, your email address, our response, and the text
of any follow-up questions you may have. We may use this information,
for example, to measure how effectively we address customer concerns
online, to personalize your experience, and to continuously improve
our service to you.
Employment:
If you choose to apply for employment online, you will be required
to provide your name, street address, telephone number, email address
and any other information required on a standard employment application.
Collection of Information Through Web Technologies:
We may automatically track and collect your IP address, domain server,
the type of computer and type of web browser you are using and use
"cookies" to (i) customize content specific to your interests,
(ii) ensure that you do not see the same advertisement repeatedly,
and (iii) store your password so you do not have to re-enter it
each time you use the sites. Some of the websites operated on our
behalf are hosted and managed by other companies who may track and
collect this information.
What are Cookies:
"Cookies" are pieces of electronic information (specifically,
a string of text) that your browser and your operating system store
on your hard drive for record-keeping purposes. Cookies can store
a user's ID and password, personalize home pages, identify which
parts of a site have been visited or keep track of previous selections
or purchases. Cookies can enhance the user's visit. The use of cookies
is an industry standard-you'll find they are used by most major
commercial websites.
How We Issue and Use Cookies:
We issue and use cookies to enhance your visit and the services
we offer on the sites. The sites consist of thousands of pages of
content. We want you to be able to find the information and offers
that interest you, as quickly and easily as possible. The use of
cookie technology helps us to achieve that objective. We issue and
use cookies to keep track of the areas of the sites which interest
our visitors most. In doing so, we can determine areas of the sites
that are most popular and those that are not. Many improvements
and updates to the sites are based on such data as total number
of visitors and pages viewed. This information is most easily tracked
with cookies. Visitors to the sites who accept cookies may be presented
with targeted messages, offers and ads on the site and via email
that we believe would be of value, based on observed preferences.
If you have registered as a member of the sites and accept cookies,
we can tailor your use to your personal preferences, and it is easier
and faster to take advantage of the sites' benefits. If you have
submitted your email address, you may receive targeted messages
we believe you will find of value. Remember, you may request to
be removed from your email subscription lists.
Your Choice to Accept or Deny Cookies:
You can choose whether to accept or deny cookies; your browser on
your computer is often initially set to accept cookies. However,
you can choose to deny cookies and continue browsing the sites.
Keep in mind that your choice to accept or deny a cookie is different
from your choice to accept/deny email messages.
Sharing Personal Information Collected on our Websites
From time to
time we may partner with other companies to provide co-sponsored
or co-branded promotions, products and services and may share your
information with our co-sponsor. For example, we may co-sponsor
some sweepstakes or contests on our site with other companies or
we may provide prizes for sweepstakes and contests sponsored by
other companies. If you enter one of these sweepstakes or contests,
we may share your information with our co-sponsor or the third party
sponsor. When you use a credit card to purchase goods or services,
we may share your information with the credit card company. Use
of shared information is subject to third parties' policies.
We rely on service providers to help us deliver products and services,
such as providing services in connection with our website including
reservations, travel packages, communicating news
and delivering promotional materials via email and direct mail,
processing credit card transactions, and administering sweepstakes
and surveys.
During the course of our business, we may also share aggregated
and share with third parties demographic and statistical information
that is not personally identifiable.
Business Transactions:
In the event that Holmes Harbor, merges with or is acquired by another legal
entity, the personal information subject to this party may be transferred
to that other legal entity as an asset.
Legal Requirements:
Holmes Harbor will disclose personally identifiable information without your
permission when we believe in good faith that such disclosure is
required by law, or is necessary or desirable to investigate or
protect against harmful activities to guests, visitors, employees,
or others, or to property (including this site).
We may require you to provide your age and date of birth in order
to ensure compliance with U.S. government restrictions on web sites
providing content to, and acquiring information from, children.
Third Party Websites
We do not control and shall not be responsible for the collection
of personal information by third party websites, including websites
owned or controlled by third party owners or managers,
or websites not controlled or authorized
by Holmes Harbor. Third party websites that are accessed through links on
our website have separate privacy practices. We have no responsibility
or liability for the practices and policies implemented by third
parties on their websites. Third party websites may have received
permission from us to use our logos or trademarks but will not
be governed by this Online Privacy Policy. You should contract third
parties directly to ask questions about their privacy practices
and policies.
Our Commitment to Children's Privacy
Protecting the privacy of children is especially important. We do not encourage children to provide us with their personal information
over our websites. In accordance with the Children's Online Privacy
Protection Act (15 U.S.C. 6501 et seq.) ("COPPA"), we
do not collect or maintain personally identifiable information over
our websites from anyone we know to be under the age of 13.
Our Commitment to Data Security
To prevent loss, destruction, unauthorized access or alteration,
to maintain data accuracy, and to ensure the correct use of information,
we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online.
However, we cannot guarantee that security of all communications
with or information submitted to our websites.
Online Privacy Policy Changes
In the future, we may make changes to this Online Privacy Policy.
The revised Online Privacy Policy will be displayed via a link on
this website so that you will know what types of information we
gather and the categories of third parties with whom we may share
the information.
Special Notification for California Residents
Individual customers who reside in California and have provided
their personal information to Holmes Harbor may request information about
our disclosures of certain categories of personal information to
third parties for their direct marketing purposes. Within thirty days of receiving
such a request, we will provide a list of the categories of personal
information disclosed to third parties for third-party direct marketing
purposes during the immediately preceding calendar year, along with
the names and addresses of these third parties. This request may
be made no more than once per calendar year. We reserve our right
not to respond to requests submitted other than to the address specified
in this paragraph.
Site Security Statement
We want our website www.holmesharbor.com (hereinafter identified
as the "Site") visitors to feel confident about using
our Site to plan and purchase their accommodations, so we are committed
to protecting the information we collect. All personal information
you provide is encrypted and secure.
Secure Reservations
If you decide to make an online reservation at the Site, you may
be linked to a reservation interface and a third party booking engine
("Booking Engine"). While it appears
to be part of our site, the Booking Engine is in fact provided by
a third party and is governed by its privacy practices. We understand
that security remains the primary concern of online consumers and
have chosen the Booking Engine Vendor carefully. The Booking Engine
Vendor participates in the VeriSign Secure Site Program, a top security
certification program, and:
- Has a VeriSign Secure Server ID.
- All information sent to this site, if in an SSL session, is
encrypted, protecting against disclosure to third parties.
Protecting your information
We would like our Site visitors to feel confident about using the
Site, so we are committed
to protecting the information we collect. We have implemented
a security program with our web design and maintenance firm to keep
information that is stored in our systems protected from unauthorized
access.
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